THE COMPETENCIES AND OUTCOMES BUILD UPON THEMSELVES AT EACH ROLE. EACH LEVEL WILL CONTINUE TO EXERCISE AND MASTER THE COMPETENCIES LISTED PREVIOUSLY.

Job Summary 

The role of the Team Member is to serve guests by delivering a quality customer experience via BOH-Excellent food /FOH-Customer interactions. A team member has received proper training in their role and should be able to carry out all expected tasks of each position within their area. A team member should also align with our Core Values. 

Outcomes

• Deliver quality customer experience. (Excellent food /Customer interactions)

• Become a reliable staff member, for our schedule

• Contribute a positive attitude to staff morale

Competencies

• “51%” Characteristics

  • Positive Warmth

  • Empathy

  • Intelligence

  • Work Ethic

  • Self-Awareness

Responsibilities

• Uphold “Core Values of the Business”

• Prepare, assemble and serve products to food stations

• Courteously greet guests, take orders, explain and suggest menu items

• Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence

• Perform tasks at a pace that can keep up with the demands of the business

• Show up on time for scheduled shift

• Communicate clearly with fellow team members and leaders

• Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning and equipment care

• Unload delivery trucks supplies and place in the proper storage area

• Maintain a well-groomed and clean appearance and professional dress

• Comply with all portion sizes, quality standards, Steritech and Health Inspection Standards

• Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean

• Stock products and supplies